Directors' Philosophy

The Directors of Flight One hold a common view that revolves around one simple precept - exceptional customer service. Our vision is to be the general aviation services gateway of first choice for both commuting clients and students.

In considering how we deliver our value proposition in an industry renowned for its competitive nature and myriad of alternative choices, we have gone back to basics. We actually want to take the time to understand our client's goals and motivations. Only then can we co-ordinate a tailored solution that meets individual needs and a more rewarding learning or travel experience. Simply put, this means our business is more about growing with you, rather than dictating what we can sell you.

To that end, we have established a Client Service Charter that sets out the minimum expectations we have set for ourselves in delivering to you. We invite you to review the document, and test our commitment to living up to it. We always welcome your thoughts on where we can improve, and invite you to bring them to our attention at This e-mail address is being protected from spambots. You need JavaScript enabled to view it